Shipping & Payment Info

Shipping & In-Store Pickup Policy

When Will My Order Ship?

• Business Hours: Our hours of operation are Tuesday - Friday from 11 AM - 6 PM, Saturday from 11 AM - 4 PM and Sunday & Monday by appointment (Eastern Standard Time).
• Same-Day Shipping: Orders placed before 12:00 PM EST, Monday - Friday, will be shipped within 24 hours. Orders placed after noon EST on Friday will typically ship the following Tuesday. Orders placed on weekends or holidays will be processed the next business day.
• Processing Time: We aim to process and ship all orders within 2 business days. Once your order has shipped, you’ll receive an email with tracking information.
• Holiday Shipping: During peak holiday seasons, please expect a potential delay. Processing times may extend to 3-5 business days. If you need your order sooner, please contact us at brecksville@apricotlaneusa.com or call/text (216) 400-0351.

Note: We are not liable for packages once they have left our possession and has been delivered to our shipping carriers. Please monitor your tracking information closely.

In-Store Pickup

• Once your order is ready for pickup, you’ll receive an email notification. Most in-store pickups are processed quickly if the order is placed before noon. There may be some situations where additional time is needed, which could extend the pickup time. We will notify you if there might be a significant delay.

Expedited Shipping Options

• Need your order fast? Please contact us at brecksville@apricotlaneusa.com or call (216) 400-0351 and we'll see how we can help!

Overnight Shipping

• Currently not available.

Shipping to P.O. Boxes or APO/FPO Addresses

• We do not ship to P.O. Boxes and military addresses (APO/FPO)

International Shipping

• We do not offer international shipping at this time.

Gift Cards

• The pink color Apricot Lane Brecksville gift cards purchased in-store can be used online. The black color Apricot Land Boutique gift cards can not be used.

Tracking Your Order

• Once your order ships, you will receive an email with tracking details. For easy tracking, we recommend creating an account with us to view your order history and tracking updates.

Changing Your Shipping Address

• If you notice an error in your shipping address after placing your order, please contact us (call/text) immediately during business hours at (216) 400-0351 or email us at brecksville@apricotlaneusa.com. Once your order is packaged, we cannot make changes.

Need Help?

• If you have any other questions or need assistance, please reach out to us during our business hours:
  Tuesday - Friday: 11:00 AM - 6:00 PM EST
  Saturday: 11:00 AM - 6:00 PM EST
  Call/Text us at (216) 400-0351 or email us at brecksville@apricotlaneusa.com

We take all major credit cards, including Apple Pay.